Best Western Plus Lamplighter Inn
Re-opening  announcement

02/12/2020

With London and Middlesex entering the red-control tier of Ontario's colour-coded restrictions framework, we will be re-opening our pool, restaurant and meeting facilities on Tuesday with restrictions in place so we can continue to ensure a safe environment for our staff members and our guests. The water slide, hot tub, fitness room and games room must remain closed until further notice.

Please carefully read the information below prior to booking your stay.

Shelly’s Tap & Grill

• - A maximum of 10 guests are permitted in the restaurant at a time.
• - Guest must be seated at all times.
• - A Maximum of four guests to a table.
• - Masks must be worn unless eating or drinking.
• - Hours reduced to 7am–8pm, seven days a week until further notice.
• - No reservations, walk in only.

Pool - Booking your swim time:

• - As the pool capacity is greatly reduced, it cannot be guaranteed that a swim time will be available during your stay.
• - The pool/deck capacity will be reduced to 20 people at one time.
• - Swimmers and guardians must reserve their swim time and can only do so after check-in. 
• - Two 45-minute swim times may be booked per room based on a one-night stay (one for day of arrival, one for morning of departure). One further standby time may be reserved for cases when swim times are not fully booked.
• - Swim times are reserved on a first come, first served basis.
• - No outside guests allowed, only hotel guests registered to a room are permitted to use the pool.

Updated pool protocols:

• - Please arrive on time. Swim times will be forfeited after 10 minutes.
• - Please sanitize your hands before entering the pool area.
• - All swimmers must arrive in their swimwear
• - Showers and change areas will not be available. All swimmers should shower in their guest room prior to arriving for their swim time.
• - A clean towel will be provided to each guest upon arrival.
• - Only one person/family in restrooms at a time.
• - No food or drink, except water are allowed in the pool area.
• - Children under the age of 12 must have a parent or guardian on the deck at all times.
• - No equipment other than PFDs (lifejackets, puddles jumpers and water wings) are permitted in the pool. - Please note, the hotel DOES NOT provide PFDs.
• - Swimmers and guardians must maintain physical/social distancing of a minimum of 2 metres from any person. - Wear a face covering on the pool deck when this is not possible.
• - The pool/deck capacity will be reduced to 20 people at one time
• - Pool will close from 11am to Noon to allow for deep cleaning.
• - Pool will operate every hour on the hour and close at 45 minutes past the hour to allow hotel staff to sanitize the pool deck prior to the arrival of the next group.