Best Western Plus Lamplighter Inn
Covid-19 announcements

02/04/2022

On February 4, 2022, we were able to reopen our waterslide for the first time since March 2020. For now, it is only open on weekends (Friday evening, Saturday, Sunday morning) and there is a height restriction of 48 inches. Proof of vaccination QR code is required for all guests over 12 years of age to access the pool, hot tub, waterslide, gym or restaurant.

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01/31/2022

On January 31, 2022, we are going to be reopening our swimming pool, hot tub, fitness centre, and dining room for hotel guests. The waterslide will remained closed. Proof of vaccination is required to access any of these amenities and there are capacity limits in place. Contact the hotel directly if you have any questions about our amenities.

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09/17/2021

As of September 22, 2021, guests will need to show proof of vaccination and identification in order to use some of our amenities, as per the new regulations introduced by the provincial government. Hotel guests will not be required to show proof of vaccine to stay at the hotel, but will need to show proof to access the pool, fitness centre, dining room or meeting spaces.

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07/17/2021

As of July 17, 2021, our swimming pool is open to hotel guests with restrictions and indoor dining is available in Shelly's Tap & Grill. The water slide, hot tub, games room and fitness centre are still closed until further notice. Before using the swimming pool, guests must book a swim time in advance. Swim times are 45 minutes in length and can only be booked after checking in. Swim reservations are subject to availability.

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05/21/2021

After reviewing the 3-phase reopening plan for Ontario, it would appear our pool, restaurant, and meeting spaces will remain closed until stage three.

For now, our rooms remain open and dining is being offered via room service and take out from 7am-7pm.

We will continue to post updates as things progress.

We can't wait to see you again!

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04/01/2021

Per the Emergency Brake Shutdown imposed by the Provincial Government, beginning this Saturday and until further notice, we will be forced to temporarily close our pool, cease offering in-person dining, and suspend meetings and functions. Our restaurant will continue to offer take-out and room-service between 7am and 7pm, seven days a week. We understand this may affect your plans to stay with us, and are available by phone to answer your questions 519-681-7151. Take care and stay safe.

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03/30/2021

London moving back into the Red-Control zone.

> In our restaurant, total seating capacity is reduced down from 100 patrons to 50 patrons.

> In our meeting spaces, total capacity is reduced from 50 attendees to 10 attendees.

> The Waterslide, Hot Tub, Games Room, and Fitness Room remain closed, while the pool is open with a limited capacity. Swim reservations continue to be a requirement, and we remind our guests that while every effort is made to provide swim reservations to all who enquire, not everyone will be able to swim.

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02/12/2020

With London and Middlesex entering the red-control tier of Ontario's colour-coded restrictions framework, we will be re-opening our pool, restaurant and meeting facilities on Tuesday with restrictions in place so we can continue to ensure a safe environment for our staff members and our guests. The water slide, hot tub, fitness room and games room must remain closed until further notice.

Please carefully read the information below prior to booking your stay.

Shelly’s Tap & Grill

• - A maximum of 10 guests are permitted in the restaurant at a time.
• - Guest must be seated at all times.
• - A Maximum of four guests to a table.
• - Masks must be worn unless eating or drinking.
• - Hours reduced to 7am–8pm, seven days a week until further notice.
• - No reservations, walk in only.

Pool - Booking your swim time:

• - As the pool capacity is greatly reduced, it cannot be guaranteed that a swim time will be available during your stay.
• - The pool/deck capacity will be reduced to 20 people at one time.
• - Swimmers and guardians must reserve their swim time and can only do so after check-in. 
• - Two 45-minute swim times may be booked per room based on a one-night stay (one for day of arrival, one for morning of departure). One further standby time may be reserved for cases when swim times are not fully booked.
• - Swim times are reserved on a first come, first served basis.
• - No outside guests allowed, only hotel guests registered to a room are permitted to use the pool.

Updated pool protocols:

• - Please arrive on time. Swim times will be forfeited after 10 minutes.
• - Please sanitize your hands before entering the pool area.
• - All swimmers must arrive in their swimwear
• - Showers and change areas will not be available. All swimmers should shower in their guest room prior to arriving for their swim time.
• - A clean towel will be provided to each guest upon arrival.
• - Only one person/family in restrooms at a time.
• - No food or drink, except water are allowed in the pool area.
• - Children under the age of 12 must have a parent or guardian on the deck at all times.
• - No equipment other than PFDs (lifejackets, puddles jumpers and water wings) are permitted in the pool. - Please note, the hotel DOES NOT provide PFDs.
• - Swimmers and guardians must maintain physical/social distancing of a minimum of 2 metres from any person. - Wear a face covering on the pool deck when this is not possible.
• - The pool/deck capacity will be reduced to 20 people at one time
• - Pool will close from 11am to Noon to allow for deep cleaning.
• - Pool will operate every hour on the hour and close at 45 minutes past the hour to allow hotel staff to sanitize the pool deck prior to the arrival of the next group.